Client Service Representative

SAN DIEGO, CA / FULL-TIME / ON-SITE

Please send an up-to-date resume with a list of references to be considered.

Southpaw Vet provides equal opportunities for all employees and all who apply regardless of dominant hand, race, gender, age, religion, sexual orientation, or any other consideration protected by federal, state, or local law. We love all!

< BACK TO JOB LISTINGS

Southpaw Vet is looking for motivated and engaging client service representatives to join our front house staff. In the veterinary world, you’re much more than a “receptionist,” you’re the first point of contact for the majority of our clients and you are the face of our practice. Being part of the Southpaw Vet team means you will have unparalleled benefits, a clear growth path, and the opportunity to earn more than the industry average.

At Southpaw, our CSR’s are happy, clear communicators that enjoy engaging with the public and educating our clients. You’ll also have many administrative duties in helping maintain medical records, manage the schedule of daily appointments, all while providing a high level of hospitality.

Efficiency and hard work are always expected but at Southpaw you’ll be supported by brand new, state of the art equipment and facility, and an engaged management team. Beyond having access to the best equipment and technology, you’ll come to work in a warm and welcoming clinical environment and above all, you'll be supported; mentally, physically and financially. Come join a group of skilled individuals who are reimagining the experience in veterinary medicine for both the clients and staff.

The Gig

• Interact with clients in-person, on the phone, via email and text message.

• Utilize technology to ease communication and enhance workflow.

• Work with the team to ensure clients remain connected to their pets while under our care.

• Showcase your excellent written and verbal communication skills.

• Provide a high attention to detail and ability to multitask with accuracy and efficiency.

Previous experience in customer service, hospitality, or client facing receptionist positions is preferred but not required.